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I keep checking the online system but the classes I need are always full, now what?

Snagging a spot in a popular class can take some planning ahead. The scheduling system will only show classes taking place in the next 14 days – including today – but space is limited. Our best advice is to figure out which group class time works for you and to try to sign up shortly… Read More

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The weather looks extreme on the day of my class, will it be canceled?

In most cases we will hold class unless the weather has become dangerous. We all know Texas weather is unpredictable and changes very quickly, so we will typically wait as long as possible before making the decision to cancel a class. We do hold classes in the heat, as well as in the rain. Please… Read More

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My dog is aggressive and can’t be around other dogs, what about group classes for me?

We specialize in training for aggressive and reactive dogs and have a group class specifically designed to help with that problem area! Once you’ve completed the foundational part of training and learned how to manage your reactive pup, our Feisty Fido group class will provide a safe outlet for you to practice having positive interactions… Read More

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Can I pause my group classes?

Unfortunately, group classes can not be paused. We include six months to one year of time to use the group classes with the expectation that there will be periods of time that you can not attend due to illness, travel, or life change. With group classes being offered several times per week, even if you… Read More

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I’m moving soon, can I transfer my group classes to another location?

It’s a possibility! Every Sit Means Sit location makes their own rules about transferring group, and if they even offer group classes in the first place. Please give our office a call and we can help look into the Sit Means Sit nearest your new home and will find out if group classes will transfer… Read More

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Can I get a refund for unused classes?

In most cases, no. Group classes are included as part of your program because they are beneficial to your overall success. You are not obligated to attend, but any group classes not completed before the expiration date will be forfeited. If there is an unexpected circumstance, such as moving out of state for a new… Read More

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What is your cancellation policy for classes?

There is a strict cancellation policy of four hours before the group class. We want to make sure that nobody misses an opportunity to come because someone else cannot make it for some reason and didn’t cancel. There will be a $25 no-show fee, or that class will be deducted from your total allotment of… Read More

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How do I know which level my dog is in?

Every dog starts off in Transitional group class (unless you have an aggressive dog). Once they are ready they will go through level testing. Based on those results, your trainer will inform you whether you need to continue training in Transitional or can move into the Advanced group.… Read More

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My dog already knows the basics. Can we start in an advanced class?

At Sit Means Sit Austin, we require all dogs to start at the same level, which offers an opportunity to refresh skills and ensure you haven’t missed any critical information before moving forward.… Read More

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How do I know if my dog is a good fit for group dog training classes?

Almost any dog meeting prerequisite requirements could be a good fit for group classes. For example, slightly shy dogs could benefit from interacting with others during class time, and dogs that get excited around other dogs could benefit from practicing self-control.… Read More

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